It's easy for employees, managers, supervisors & even customers/clients to use this software system which makes their work easier. I like that it is simple but still has all of my business functions in one place (like payroll). This program can be used by anyone with basic computer skills. Sometimes there are glitches or errors when using certain features such as sending emails out from your email account. Make sure you have an understanding before getting started about what each feature does so you know how best to utilize them! We are able to easily track our inventory levels at every store location within our organization via the AIMS application.