Expected at this price. Very nice, the iron is not heavy (hollow). I bought a scratch and dent and the top tips were bent. Bending them back will be easy, but I just didn't want to do that. The packaging is a bit dirty (styrofoam) but I don't see any other way to send it without damage. I assembled it in about 5-10 minutes. I use mine in the bathroom without a towel hook. It's big enough to hang a bath mat, a couple of towels that we use daily (folded in half which is great), and a small stack of guest towels at the bottom.