It is very easy to implement and configure.It has a user friendly interface.It integrates with our other systems seamlessly and can be used as a standalone solution.The customer support team is great. They are always available for help. It's a little expensive compared to others. We needed to migrate our legacy system into a cloud environment, and we chose novatiq. The security of our data was the most important aspect for us, which novatiq helped us achieve. I like that they are very flexible, able to work with your existing environment or build out a completely separate one from scratch. My only complaint is that their customer support has been lacking lately (we've had some issues getting help after hours). We're using them to store our employee timecard information for payroll purposes. They have allowed us to keep all of this data together without having to jump through hoops to connect it.