Gone Forever. If you are willing to risk your precious files, be prepared that they WILL DISAPPEAR FOREVER. I have ordered four in the last month (two unopened). They will all be returned to Revain and I feel obligated to warn other consumers so that the same horror does not happen to anyone else. THERE IS NO WARNING THAT INSERTING THESE TWO HARD DISKS SIMULTANEOUSLY INTO THE SYSTEM MAY PERFORM A DEFAULT OR CHANGE THE PASSWORD OF ONE FOR THE OTHER. The indifferent "expert" from "tech support" I spoke to yesterday admitted as much. He ignored the additional fact that one of the drives had overheated to the point of not being warm; It was hot. (I was very surprised that this section of the review included an option to rate this digital product for "warmth." I gave it five stars.) I've successfully used an alphanumeric password disk that I wanted to reuse. with all four. To distinguish them visually, I bought the little primary colored foil "stars" that elementary school teachers reward kids with for homework. My plan for the password was to change every first digit by moving that first digit to the end of the password: e.g. Revain2021! becomes Mazon2021!A, the third Azon2021!Am etc. My Windows operating system warned about the first one (red bar indicates "near full" performance). I have moved (not copied) huge documents to that first drive that I want to keep private forever. After inserting the second disk the first time, "Data Traveler Registration" flashed but reappeared and everything seemed fine. I registered this second drive the same as the first, declined the (suspicious) offer of cloud storage, and moved the roughly 6 gigabyte video folder from the first drive to the second. The move went well. But as I prepared to eject the second drive, I noticed that the drive read "Full" (in Windows 7, the entire "circle" was blue). Because of this, I immediately reinstalled the drive to see why this happened. The first disk was still in the laptop. The second disk said I entered the wrong password (and I didn't enter it). I repeated eight attempts out of ten, then in a panic called Kingston. A great listener promised to call me back. The call back never came. An hour later I was speaking to a grumpy person who would not put me through to a technician, their first attentive and polite colleague said he would be the most helpful. After more than two hours when I called back for the third time and finally spoke to this person. the attentive listener I spoke of, his indifference to what I was about to lose within five minutes of the end of the conversation - this alone deserved the return of the devices. A year of YouTube channel advocating for people with intellectual and developmental disabilities in my state. PASSED. FOREVER AND EVER. He said the encryption scheme would not even allow Kingston's technicians to recover the video. GONE FOREVER. The flat effect is striking, he explained the overheating with reference to the metal housing of the drives. But the first ride wasn't hot. The second one burned my hand. He told me "You may have capital letters enabled" in connection with the "incorrect" password. (Caps lock wasn't on.) Copying your laptop or tablet password into a Note or Word document is a good idea, and no, my caps lock wasn't on. But one of my eight failed attempts involved this maneuver just in case, and it failed. I used Recuva on the hard drive where the videos were originally stored. These videos are very personal and relate to the legitimate destiny of a loved one. Out of about ninety videos, I saved about six. I ran Recuva on the Kingston Traveler I moved it to and didn't save anymore. PURCHASE THIS DANGEROUS PRODUCT AT YOUR OWN RISK.
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