Review on ☕ Mueller SuperGrind Burr Coffee Grinder Electric - Removable Burr, 12 Cups, 17 Grind Settings, 5.8oz Capacity, Black by Christopher Pfaffe

I bought this coffee grinder because I have other machines from this company and I was satisfied. I have experimented with this grinder several times trying to find the grind I need. I wasn't interested in ultra-fine grinding. I brew hot coffee using the pour-over method. I also love making a cold drink that requires a course or french press. The problem was with the coarse grind settings of this grinder. The photo on the right is a grist (French Press) that Starbucks ground for me at their shop (with their coffee). On the left is coffee I ground with this grinder on the highest speed (course 17) and it still came out closer to a medium grind. I contacted the company using the email address on the box the grinder came in. They reacted very quickly. They offered to refund the money. Although I sent them a detailed email and this picture, they have not commented on whether this is normal with this grinder or if it is a faulty grinder. I'm debating whether to try a new grinder or just go with a different brand. If it weren't for the grinding issues that are the number one reason for buying a coffee grinder, I would really like it. I like the size and the ease of use. The bean hopper lid was a little disappointing. It took me a little time to understand that. I also learned that grinding coffee with an electric coffee grinder is a messy business. The bases land all over the counter. I started by laying everything out on a large piece of wax paper so it would be easy to put everything back together in the end.