We've been using this program for about 4 months now, but I don't think we could live without it! All our leads are generated from one particular post in their social media network page (Facebook). This has allowed us to send targeted messages directly to people who have expressed interest by commenting or liking their posts. The customer service is stellar as well - very friendly team members. If you're looking for a way to stay connected with potential customers via various sources, this should be part of your team's arsenal! It only takes 15 minutes per day and it saves us countless hours going through data manually collecting all relevant info! Our first month was spent getting everything set up and running smoothly. But then once things were stable - the benefits became obvious!