The best thing about visual is that it has all of my patient records in one place, which helps me to keep track with each case as well at being able to access everything I need when needed! It's not very intuitive so you have to be willing/able spend time learning how things work before using them effectively- but once there are some simple tutorials they become much easier for anyone to use.
We've been working together since 2015 (since we started our new office) and this program really helped us organize ourselves better than anything else out there!!