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Visual Practice Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Health Care

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Description of Visual Practice

complete orthodontic practice management software platform

Reviews

Global ratings 4
  • 5
    4
  • 4
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Great software and Customer Service

I like that it is very easy to use, intuitively designed for dental professionals of all levels from novice through advanced user! The customer service has been great too - they are always quick with email responses or calls when needed (which you never know until after hours!). It's not as robust in some areas such as scheduling but we have had no issues getting support help us out where necessary which makes our lives easier by leaps & bounds!! We're using this product at my office so am…

Pros
  • Great tool overall ! Very happy wth everything about VPM software.very pleased!!! :)
Cons
  • Not bad

Revainrating 5 out of 5

Visual Keeps My Practice Running Smoothly

The best thing about visual is that it has all of my patient records in one place, which helps me to keep track with each case as well at being able to access everything I need when needed! It's not very intuitive so you have to be willing/able spend time learning how things work before using them effectively- but once there are some simple tutorials they become much easier for anyone to use. We've been working together since 2015 (since we started our new office) and this program really…

Pros
  • Great customer service ! Very fast support team if issues arise
Cons
  • Empty

Revainrating 5 out of 5

Great product - easy to learn and easy to use!!

I love that it is an all in one program, so there's no need to purchase multiple programs - like for example OrthoPlanning which only covers half of my needs (no patient records). The best part about visual pracice was being able use VPS as we used other types but did not have enough options available with them such us charting or billing/invoicing etc.. It took me awhile getting up speed using this product because i had been working off another system before-hand for years! But once you get…

Pros
  • We can see how they correlate easily when needed too.
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Great experience using Virtual Patient software!!

I love that this is an all-inclusive program, which gives you everything from scheduling to billing. It's very thorough in its approach, so there are no missing pieces or features. The customer service has been excellent throughout our use of V.P., though they could definitely improve their live chat function for questions about the system! We have found it easy to learn how to navigate through the interface, but we do still need some training with the more advanced functions such as creating…

Pros
  • Great support staff willing & able provide guidance along every step
Cons
  • Some cons