I had some great associates during my time at THI. They were always willing to help me out if I needed it and they were very knowledgeable about their practice areas. It was difficult for me to find an associate that would take ownership of their work as well as helping me. Not many associates will do that. I think this is because most associates are hired from outside the firm so they don't have much experience with what they are doing. If you want someone who is going to take ownership of your case and make sure it gets done right then look elsewhere. My issues were resolved quickly and efficiently.