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Colombia, Bogotá
1 Level
682 Review
93 Karma

Review on TREAL by Steven Harmon

Revainrating 1 out of 5

Extending Unrealistic Expectations and Losing Trust

I had high hopes for my purchase of a remote-controlled car from TREAL, but I had a less-than-stellar encounter. The vehicle I was given was disappointing, despite their assurances of state-of-the-art features and careful craftsmanship. The car's efficiency was nowhere near what I was anticipating, and it failed to meet the claims made by TREAL on its website. The construction quality was poor, and it was sluggish and unresponsive. When I contacted them to voice my dissatisfaction, however, they were unresponsive. They didn't seem to care about my issues or provide any suggestions for how to fix them. In general, I would not suggest TREAL to anyone in the market for a top-notch RC vehicle. Their advertising and website make them look like a first-rate firm, but in my experience, they promised more than they provided. You might want to keep searching if you need a remote-controlled vehicle that is both dependable and powerful.

Pros
  • Excellent help and assistance for customers.
Cons
  • Finding a suitable replacement component can be a hassle.