Very easy setup - we used it at my previous job for asset management purposes so I had no issues with that side! The ability to scan multiple tags quickly was great since they were quite large/heavy compared to other solutions out there!! Easy integration into CRM system; however not sure what their plans are as far as future enhancements? We did away wtih our old way which required manual entry by each individual department head who needed access info about his or her employees' personal property- now everything can be updated through one central location instead.