I purchased this product to replace the one I had for twelve years or so. My old one fit very comfortably on my shoulders and neck. For comparison, I've photographed the newly purchased one on top of the old red shoulder pad. There is quite a size difference in length and width. The material is not nearly as soft, and the aromatherapy scant. Although this product fails to make the mark, I opted to keep it to use on my arthritic hand/wrist!
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