
This product is an absolute junk. I should have been suspicious as the box wasn't sealed when I received it, but I ignored the red flags and opened it anyway. I followed the directions for the tea and took my bananas out of the freezer to thaw 7-10 minutes before using. When I turned it on it sounded like the motor was running but the blade wasn't spinning and the bananas weren't going through the arrow. Imagine trying to put these frozen bananas through this battered dishwasher that I thought would work right out of the box. NOT CORRECT! Upon further inspection, the motor sounded like it was loose, so I decided to open the back, mount the motor, and make banana ice cream. The photos I've attached are what I found. This machine must have been returned defective, poorly assembled with gear lube and thrown on the shelf. Zero stars, two thumbs down, super disappointing, absolute crap.

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