I bought a replacement for the same product because the old one had a leak inside and water was collecting between the thermal part that holds the coffee and the inside of the jug Coffee stopped getting hot and the water that had accumulated between the inside and outside of the pan became heavier with excess liquid inside. This thermograph had instructions saying it was dishwasher safe. It's not like this. I put it in the dishwasher for a wash and there was some water in between. I was able to remove the water and have been hand washing the carafe ever since. But at least the contents stay nice and hot for hours.
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