I have been working as an Account Manager for protocol since last 3 years, it is one of my favorite client out there in India who provide us best customer service always. Their support team has really helped me throughout this journey so far which made our work easier at times when we were stuck or confused about something they guided through very well! It's not much but their product could be better if you are looking forward towards some new features that can make your life easy while managing multiple clients all across globe from single platform!! Have used them during early stage where i was handling few accounts only (one account per day) now i am dealing more than 10+ Accounts using same software & API keys - its great benefit here!! Also no need to manage different platforms anymore instead use 1 desktop tool called "Protocol" along side CRM like Salesforce etc! Really helps in saving time and.