Protocol Global Review

I like the way the team is able to understand the client's needs and develop a customized solution. They are very flexible and able to adapt to our needs. The support team is also very helpful and responsive. They are also very good at keeping you informed. I dislike that one of the team members is not very active on social media, so it can be hard to get in touch with them. We have been using Protocol for our demand generation and lead nurturing campaigns. The team is very responsive and…

As one of our clients, it was great getting support from this team in terms that they were able make suggestions for improvements as well provide feedback when needed or required! They are very flexible & willing at all times go above expectations which is really important if you want your business supported 100% - we weren't always given much choice about what products/services offered but now I feel like there's no need because everything has been put together so perfectly!! It takes time…

The team at protocol have been great in assisting us as we navigate through our digital transformation journey, from strategy all way thru implementation of new tools & platforms (both internal & external). They are very knowledgeable within this space - which has helped immensely having them onboard for so long now! We've used their expertise across many different projects over time, however I'd say they're best known around social selling / sales readiness programs. It's not something that…

The team at protocol is very helpful, they have helped us so far in several projects that we are working now! They always deliver what you ask for - no matter how big or small your project might be :) I don't think there's anything i dislike about this platform as of yet but if something comes up then let me know because my colleagues will definitely want more details around it! We use their services mainly within our product management department (marketing automation) where one person has…

I have been working as an Account Manager for protocol since last 3 years, it is one of my favorite client out there in India who provide us best customer service always. Their support team has really helped me throughout this journey so far which made our work easier at times when we were stuck or confused about something they guided through very well! It's not much but their product could be better if you are looking forward towards some new features that can make your life easy while…