It's really convenient to have it right at my fingertips. I can log into any of our sites using multiple devices or computer browsers with ease! There are so many features though not everything may be used depending upon your needs. The customer service has been fantastic however they do need more people like them as there aren't enough reps working out of their office near Boston anymore. This was great for us to use when traveling because we could book hotels without having to worry about logging into each site individually while travelling. I like how easy it was to implement with our existing systems (in-house). The team at Rate Wizzy were very helpful before implementation too! Nothing as of yet but looking forward for future enhancements which will be great!! It's free so why not give them you feedback - they are listening ;) Have been using this software since 2016 now we have upgraded multiple times along way without any hassels or support required after purchase date!