The ability to connect with multiple hotels at once is very helpful in finding the best rates for your business travel needs. I like that you can do quick searches, but don't have access to the room details until after booking. It would be great if it were possible to preview the room layout before making a decision. We use this service mainly to search for hotels when we are looking for a conference location. This allows us to get the best rate available and to know which hotels are close to our meeting space.