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Honduras, Tegucigalpa
1 Level
734 Review
56 Karma

Review on JXMOX by Dan Deng

Revainrating 1 out of 5

My disappointing JXMOX experience

I recently purchased a home music system from JXMOX, but I regrettably had a very unsatisfactory experience. Given my high hopes for the brand, it was disappointing that the product came late and damaged. When I tried to get in touch with their customer service department, I was greeted by unhelpful and rude agents who offered no answer to my issue. It appeared as though they were unconcerned with my worries or the item they had just sold me. Additionally, I discovered that the sound quality was far from what was advertised on their website when I eventually got the product set up. I thought I had squandered my money because it was such a complete letdown. I was ultimately compelled to return the item, but even that was a pain. Because of the subpar merchandise and unprofessional customer service provided by JXMOX, I will not be endorsing them to my followers.

Pros
  • Team providing knowledgeable and responsive customer support.
Cons
  • On some products, there is insufficient information regarding the product's specifics.