This was one of our first purchases for online giving as we began transition from using paper checks in envelopes (in case they fell out!) The interface is very user friendly - I'm not technical by any means but am able get around this program easily enough! We've only been up about 3 weeks so can't speak too much at yet with how well things are working; however if there were something that did NOT work would be great feedback!! Giving options through an app rather than check writing/enveloping has cut down significantly upon lost donations during floods etc due to mail getting wet & power loss ect..