I've been using this program for years now and have never had any issues. It's one of those programs you stick with because it works so well--you don't need anything else! The customer service is unbeatable, too--we can always get someone available 24/7 if we need help or guidance. They're also great about sending out survey emails every month or two just to see how we like their product. We use it all the time to cook dinner at our house. There are tons of recipes that are perfect for a weeknight meal (or maybe even when you're stuck in traffic and want something fast). And best part? No dishes! You only need a bowl and some spoons. If there was ever an issue, they'd fix it right away.