Header banner
Revain logoHome Page
Joseph Hamilton photo
United States of America, Anchorage
1 Level
728 Review
28 Karma

Review on gonicc by Joseph Hamilton

Revainrating 2 out of 5

The gonicc Online Store has terrible quality control and service.

I was hoping for more from gonicc web store as an experienced gardener. However, I was dissatisfied with my most recent purchase due to subpar quality control and service. The quality of the items I received was very low and not at all what I had hoped for. When I tried to contact customer support about the problems with my order, they were unhelpful and unresponsive. It was disheartening that they didn't take responsibility for their actions. My order also arrived much later than anticipated due to the delayed shipping. In addition to being grossly inaccurate, the website's product descriptions led me to expect one thing and receive another. My overall impression of the gonicc online store was negative, and I would not suggest them to experienced gardeners or anyone looking to purchase high-quality gardening supplies. The quality assurance and client care of competing services are far superior.

Pros
  • team of customer support representatives who are knowledgeable and responsive.
Cons
  • There may be a fee associated with the shipment of certain orders.