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Michelle Ortiz photo
Uganda, Kampala
1 Level
480 Review
0 Karma

Review on Black Grandstream GS-GXP1760W Wireless HD IP Phone with Integrated Wi-Fi, 4.6 Inches by Michelle Ortiz

Revainrating 1 out of 5

Unable to maintain WiFi connections

I deployed 4 devices with Meraki Good Mesh Wi-Fi. None of the GPX-1760W devices can maintain their WiFi connection for more than a day or two. Restart reestablishes the connection with the device. I did a lot of troubleshooting with Grandstream and Meraki support. Grandstream support eventually said it was a "bug" that they would report to the "developers". Dealing with customer support means using the online ticketing system. There are usually 24 hours between posts/replies. It takes forever to "get to the bottom" of something.

Pros
  • Done
Cons
  • I don't really like it, everything is fine