A recent encounter with the internet store provided by Kutzall was less than satisfying for me. In spite of the fact that I ordered a product with expedited delivery, it took more than two weeks for my order to arrive, and once it did, the device was broken and unable to be used. As an athlete who depends on his or her equipment to perform at their best, I was left feeling dissatisfied and let down by Kutzall because of their lack of quality control and their long shipping times. In spite of the fact that Kutzall provides an impressive selection of cutting tools and burrs, I am unable to endorse the company's online store on the basis of my unfavorable experience.