I like that it's relatively easy to use, as long you understand how to navigate through different features. It can be somewhat slow at times if your document is large or complex (which most of mine are). There is not much in terms of customization with this program - which may make some users feel limited. It doesn't seem to have any security options either. That being said, I don't know what other choices there would actually be for an organization looking into online storage services. If cost effectiveness was more important than ease-of-use I wouldn't consider using Abloworld because they charge too much per month. We needed a way to store files online and securely so we could access them anywhere via our network without having to worry about losing them.