I like that you can create multiple projects with different milestones, tasks, etc., within one account so it's easy to keep track of all your work at once from start-to-finish! Sometimes there are bugs in certain features (e.g.: creating new custom fields) which make me feel frustrated or confused when trying them out for first time - but overall they have been very quick about fixing those issues as well as responding via email/chat support whenever we run into problems while using their product. It has helped us organize our team better by having everything under 1 dashboard instead of many separate ones; also helps manage client communication more efficiently because each task could be assigned specifically rather than just being able to access an entire file folder full of emails regarding this particular job.- Having something available online 24 hours per day makes scheduling meetings much easier since everyone always knows what other people're working on even.