The team at Sincwave is very easy to work with, they are quick in getting back when you need them too! They always have great suggestions that help improve your IT systems for better productivity as well efficiency!! I've been working closely with this organization since mid-October of 2014 now (2 years). Honestly there really isn't anything i dont like about my experience so far - its all good :) We use their services primarily because we can access our email through any device via web or mobile app which helps us keep up with business from anywhere. The techs are always helpful, polite & professional! No matter how big or small we need help with- they're there to assist us in any way possible!! I have no complaints about this particular CS department at all. They do great work for our business. ! We've been using SINEWAVE since 2004 (back then it was called EZPCB). Our IT has NEVER had problems w/ their services before now that i'm aware of anyway.....