I like how easy it was to set up, as well as integrate into our existing systems (HRIS). The customer service has been great! Not much at this point but if there are any issues they resolve them quickly for us with no hassle needed from my end. We have not run across too many problems yet though so far things seem good. If you want something quick & simple then access sentry may be what your looking for-it's very user friendly once setup. My organization uses HRIS which we integrated with access sentry to keep track of employees in/out through doors.