The ease in which one could use this program was amazing! I felt like it really helped me out when trying to figure things out myself or even just getting started using my own computer for first time ever!! Honestly though everything about LGL has been great so far but nothing specific comes up as an issue at all. There's not much you couldn't do if you put enough effort into learning how to navigate through their website/programs etc.. If anything they have made sure there are plenty tutorials available online along side some helpful videos too. ! They also offer free training sessions every month where members get trained by professionals who work within their organization (which helps immensely). We were able to set goals easily without having any issues figuring them out ourselves because we had someone help us setup those steps ahead of time once signed-up!