The software is easy to use once you have the training. The support is great! The support team is always available. I wish there was more training for new users. I think the training is a little outdated, but it is still a great learning tool. I like that Action Card is easy to use and helps me stay organized and on top of my company's processes. I would also like to have easier access to more training resources. I am able to use Action Card to keep up with my company's food safety policies. I also use Action Card to keep track of the food safety logs for our company. Action Card allows me to have access to all of these things at once. I like being able to create my own checklist templates that are easy for new employees (or even myself) to use! It's also nice having them available online so you don't have to print out multiple copies of each one when needed. The only thing is it would be helpful if there was an option in between "yes" or "no". Sometimes we want something more specific than just yes/ no but not as detailed as all options. Other then this minor issue everything has been great with action card!!