The main benefit is that it creates a digital platform for all parties involved in manufacturing processes and services. It has helped us to improve our logistics processes and our customer service. We have also been able to build up new tools to use when required, which has been very important at times of crisis. All users must be trained properly to ensure it works effectively. It can sometimes become a bit complicated to use but it is worth persevering because we are using it more and more. We have reduced manual work and improved efficiency.