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ProCore Resource Group Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Rootstock Consulting

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Description of ProCore Resource Group

ProCore Resource Group is a proven and trusted consulting firm with expertise in Salesforce architecture, development techniques and business solutions for forward-thinking clients.

Reviews

Global ratings 3
  • 5
    3
  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Experienced & knowledgable consulting firm

I like that they are very knowledgeable about what to do next when it comes time to implement something new or answer questions related specifically towards our technology stack (SalesForce). They have also been able solve some of my technical problems as well which has helped me out immensely! We've had great results using them during this transition phase from an old system into SFDC but sometimes there can be delays getting specific answers due to their being so busy at times - we're not…

Pros
  • A true dedicated resource with no contract, hourly pay rate
  • Ability for same professional assigned in house employee status insteadof freelancer / contractor
Cons
  • I will keep silent

I like that they have very good experience working within our organization because of their ability to understand how we operate as well as implement new systems. The team has been able to be flexible when needed which also helps us move quickly through projects without having too many delays or issues along the way. They can sometimes seem rushed at times but this might just go away once you get used to them doing things quicker than expected. We are solving problems related to being more…

Pros
  • Just great software quality overall; all my needs were met completely from it's implementation stage until now (5 years later).
Cons
  • Some problems

Revainrating 5 out of 5

Superb Service and Knowledgeable Consultants

The team at PGRG was very helpful to our organization from day one! They were able solve all of my technical issues that I had throughout this project (and beyond!). Their knowledge base about sales force automation products makes them even more valuable as consultants/advisors - they are always willing share their experience when you need it most!! We have been working together since early 2016 & we couldn't be happier wth how quickly everything has come along or what an incredible partner…

Pros
  • Knowledgeable, responsive staff
  • Excellent product support service for Salesforce CRM platforms; Marketing Automation tools such As SF360 / S1C2M3 Platforms.
  • Great customer feedback loop with clients through ongoing engagements via surveys
Cons
  • Good but not great