I like how it's very flexible in terms of customization options as well as its ease to use! It has been an excellent tool so far when working with our fab lab team members who are spread across multiple timezones & locations - this allows us all access at once from any location or device we have available (even home!). The support staff can sometimes be slow but they're always willing help you out if there isn't already someone else helping them answer your question/ticket right away :) We've had some hiccups here & there getting things set up correctly however those issues were resolved quickly which was nice since downtime doesn't happen often now! This software makes managing inventory items easier than using excel sheets alone especially because everything about each product needs to show exactly where every part came into play during production along wth pricing information etc.. So much more organized!! Our biggest challenge currently is keeping track of parts.