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Panama, Panama City
1 Level
688 Review
28 Karma

Review on labwork by Jerry King

Revainrating 2 out of 5

Company that does lab work: disappointing experience

I had high expectations for Labwork Company's product line, which includes parts for a wide range of car makes and models, as a first-time client. Unfortunately, I haven't had a great experience working with the business. Although their website is simple to use, I felt that their collection lacked in some areas. They did not have the specific part I required for my car. I contacted their customer service department for help, but they were unresponsive and unhelpful. Even worse, the quality of the components I did buy was subpar and the prices for the ones I did buy were higher than I anticipated. I discovered that I had to return several products because of manufacturing flaws or shipping damage. My orders took longer than anticipated to reach, and the packaging used during shipping was inadequate, which resulted in additional damage. Overall, based on my experience, I am unable to endorse Labwork Company. I advise going elsewhere if you're looking for dependable and high-quality auto parts.

Pros
  • Exceptional customer support.
Cons
  • slow response from customer support.