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1 Level
752 Review
70 Karma

Review on OpGen Media by Reid Rickerson

Revainrating 5 out of 5

Excellent Customer Service & Highly Recommended

The team at Opgen has been incredibly helpful in getting our marketing automation up and running, as well as providing guidance throughout our implementation process. They have helped us with everything from creating an initial plan of action through ongoing support once it's live! I honestly can't think of anything that would make me want to work anywhere else. We've had great success using their services so far. Our first few months were spent setting up all the pieces - but now they're fully operational. We've seen significant increases in both traffic and leads since implementing OpGen's marketing platform. It was also very easy for us to train our staff members to do what needs doing without having to hire additional resources (which we didn't need). Their customer service is fantastic. If you've got questions or concerns about your account, don't hesitate to reach out to them directly via email or phone.

Pros
  • Great value
  • Has exceeded my expectations thusfar.
  • Very professional & friendly client reps who are eager help customers achieve goals/objectives set by clients when needed
Cons
  • Some problems