After reading several favorable reviews about CoolBELL's electronics and laptop accessories, I was eager to give them a try because I frequently work from home. My interactions with this business were frustrating and disappointing. To begin with, after only a short time of use, the seams began to fray and unravel on the laptop case I bought from CoolBELL. The material was thin and cheap, and the stitching was falling undone. I tried to get in touch with customer support to request a refund or a replacement, but I only received unhelpful responses. To aid in my balance and ease my discomfort while working, I also invested in a CoolBELL ergonomic laptop stand. But it was badly made, and it made my neck and back hurt even more. It was tough to get used to and didn't provide a solid foundation. I was very let down by CoolBELL and their products and support. Their costs may be fair, but their goods consistently fall short of my standards. If you're in the market for high-quality, long-lasting electronics or laptop accessories, seek elsewhere.