The best part is that it's easy to use, reliable & customizable as per your needs! It can be used in multiple ways for different departments within an organization like HR/ Payroll etc., which makes things easier when compared with other products available out there today from competitors such us ZohoCRM or Salesforce CRMs (e-commerce).
I have been using this product since last 3 years now but haven't faced any major issues so far regarding its performance during my usage time period till date!! Highly recommended if you are looking at cloud ERP solution where customization options would help reduce training cost while maintaining quality standards across various verticals!! Great customer support team too who always respond promptly without fail! Nothing much yet because we're still new users here :).