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t28 Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.3
Vertical Industry, Travel Arrangement

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Description of t28

t28 builds on the excellent pedigree and proven functionality of the market leading t28 passenger reservations system.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Intuitive & user friendly software for managing reservations

I like that it is easy to use, you can see all your information at once for any reservation in one place. It helps me keep track of my inventory very well. In addition, there are many reports provided with this software which provides great insight into performance issues or opportunities. There have been no major downsides as such but minor things may need improvement (like better customer support). We're using T-28 because we needed an advanced tool for our business intelligence needs…

Pros
  • Everything about Travel Management Software from configuration process through implementation phase has gone smoothly; Support team was always helpful when required!
Cons
  • Nothing really except maybe more frequent upgrades if they could be done regularly instead quarterly

Revainrating 5 out of 5

Great platform and amazing support: t28

The ability to integrate with other systems like Salesforce, Zendesk etc., so that it is easy for our agents/customers contact us via their preferred channel (email or phone). I wish there was an option within T-Mobile's CRM tool called "t29". It would be great if we could have all incoming calls routed through this instead! We need one central place where customers can view open tickets from across multiple channels - email & SMS messages as well as inbound call center ticketing data are…

Pros
  • Very user friendly interface; intuitive layout makes navigating thru various sections very convenient.
  • Easy integration capabilities between different services such sales force automation platforms eCommerce sites among others make working together seamless
Cons
  • Will fit

Revainrating 4 out of 5

Best Cloud Based Enterprise Resource Planning Software

The best part is that it's easy to use, reliable & customizable as per your needs! It can be used in multiple ways for different departments within an organization like HR/ Payroll etc., which makes things easier when compared with other products available out there today from competitors such us ZohoCRM or Salesforce CRMs (e-commerce). I have been using this product since last 3 years now but haven't faced any major issues so far regarding its performance during my usage time period till…

Pros
  • Easy interface; quick response times by techies ; great UI experience
Cons
  • Still learning how everything works together especially about CRM features