I bought this collar for my cotton kitten. She looks great in pink but unfortunately when I received the package I was given a black collar. I was of course upset and emailed Kitty Planet and then again when I didn't get a reply. You can't return an item, but Kitty Planet did a great job for me! Today I received the same package in the same cute pink collar design along with a printed email. Kitty Planet informed me that I could keep my first collar and pink and apologized for the mistake. They even drew a kitten and wrote appurr.logies. I will definitely be buying from Kitty Planet again! The collar is exactly what I wanted, in excellent condition and will fit my kitty well!
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