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Honduras, Tegucigalpa
1 Level
723 Review
61 Karma

Review on Kutzall by Matt White

Revainrating 2 out of 5

Disappointing Online Shopping Experience at Kutzall

My most recent interaction with Kutzall's web store was a negative one. My order arrived more than two weeks late and was damaged, despite the fact that I paid for expedited shipping. As a specialist in the application of burrs and other cutting tools, I was dismayed by Kutzall's evident lack of quality assurance. In addition, when I tried to remedy the issue, their customer care was unhelpful and unpleasant. Because of my bad experience, I won't be recommending Kutzall's web shop to anyone.

Pros
  • Made in the good old USA.
Cons
  • Response times that are too slow in customer service.