The team works very hard towards customer satisfaction which helps make us feel satisfied when engaging with them! I am so happy about it as they really do work extra hours than what needed to get things done right (I know this because my requirements were not met by other companies). They always come up well prepared even before meeting clients where there was no need or expectation set already but yet got me exactly what i wanted through thorough discussions between myself & circle translations' staffs during initial meetings/call sessions /emails etc.. Their turnaround time has been good - never too slow nor fast either way round.- There's nothing much negative point here except maybe if one would like more flexibility regarding payment terms such payments made via PayPal could perhaps improve upon faster processing times? Well worth every penny spent since then everything went smooth sailing after getting connected wth CTT!! The fast turnaround time (within 2 days) I personally liked it but I heard some negative reviews about delivery times because they are very strict with delivering projects within a set deadline which is understandable since it's one of their main products. But I'd recommend them if your project includes more than 100 words or so as there will be no delay with the results. They charge per word however each document has its own price structure depending on how long it takes to translate.