I like how easy it is so you can get started quickly with no learning curve or training needed by end users! It's very intuitive once used multiple times; however there have been some small issues along our journey but they've already resolved them at short notice (thanks!). There isn't much else i dislike about this product as everything has run smoothly since we implemented last year when using both internally and externally facing sites/forms etc.. We're saving time filling out paper documents now which saves valuable resources!!