Review on SimpliSafe 12 Piece Wireless Home Security System with HD Camera - Optional 24/7 Professional Monitoring - No Contract - Alexa and Google Assistant Compatible by Dan Hansen

I bought my Simplisafe security system in July before moving into my first new home. As a single single woman, I take my safety VERY SERIOUSLY. October is coming and I'm moving. I start installing my security system and the keyboard goes blank! I contact Simplisafe who says contact Revain. I contact Revain who says contact Simplisafe. wait, i already did it! Revane says hold the line, we'll talk to Simplisafe for you. After a very long wait, Revane says that Simplisafe doesn't want to play. Finally, they say you can send the ENTIRE system back to us for a refund MINUS the restocking fee! After sleeping on it overnight I figured all I needed was a new keyboard, everything else worked fine. I send an email to Simplisafe. Can I buy a new keyboard from you, please? Response from Simplisafe; With the purchase of an ALL NEW Simplisafe system you can purchase an OPTIONAL keyboard. The defense rests.