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1 Level
1293 Review
59 Karma

Review on Shift Agent by Peter Sullivan

Revainrating 5 out of 5

Great scheduling system, quick response time and great customer service

The most helpful feature for me was that I could create multiple schedules at once with different shifts/days of week etc so it made things easier when managing my work load! Sometimes there's lag between inputting information in one part then seeing changes reflected elsewhere but this doesn't happen often enough or consistently across all parts (which seems odd). It has been easy using their support team as well - they've always responded quickly without making too many demands from us which makes them more approachable overall than some other companies we have used before!! Also very good value considering how much you get out compared against competitors products / services offered within our market segment i'm sure others will find similar benefits if not better ones :) We use Shifts agent primarily during busy periods where staff rostering becomes difficult due to high levels workloads however its also useful outside these times especially around holidays eases any concerns.

img 1 attached to Shift Agent review by Peter Sullivan



Pros
  • Easy access
  • Support Team are great & quick response time, particularly important given volume is higher now.
  • Good UI Designers who clearly understand what users need
  • Great features like shift swapping allowing managers flexibility
Cons
  • Almost everything is ok