I bought two of these backpacks for our recent trip to Italy. Since pickpocketing is so common there, I wanted to make sure I was comfortable and saved money on my trips and outings. The backpacks worked very well, were very comfortable and expanded on quite a few things, but right off the bat - after only 4 days of use, the zipper on the main main compartment, the compartment that broke your passport, credit card & money, was gone one of the bags attached rendering it unusable. Now this backpack was expensive and in my opinion the most important function has been omitted. I intend to contact the seller to find a replacement (as I really liked the bag and it has helped me feel more confident in my travels) but as I bought this bag a few weeks before our trip, I have exceeded the 30-day return period. Period. I don't know if the seller will rate their product and heal me but I really hope they will. I will update my review if the status changes from a broken anti-theft backpack to a new working one. Please note that the 1 star rating is solely based on the instant zipper breaking. Had the zipper not broken this would have been a 5 star rating.
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