Review on Tractive Waterproof GPS Dog Tracker: Location, Activity, Unlimited Range (White - Newest Model) by Aaron Parish

I bought this and followed all the installation instructions which seemed pretty easy. The problems started when I had to subscribe to a monthly plan so the tracker could be activated and tested. Without a plan, it's impossible to verify that the tracker is working. I signed up and off we went. OR NOT. At first the tracker said the battery was low even though I charged it so I charged it again to be sure. Now it's charged but the app doesn't recognize it and keeps saying the battery is at 0% and the GPS isn't working. I tried turning the device on multiple times and it would turn on and connect, and then we went outside to see if it would turn off. The application kept saying that the battery was at zero. We sat outside for a while with the device trying to find the gps and whatnot and everything seemed to sync up and then my husband took the tracker and walked to the other side of the yard and it was up and running in under a minute said the tracker was off. AGAIN. I then tried to contact Tractive customer service and it turns out that you can only contact them via email and their email doesn't load. I've tried on multiple devices and get nothing. I won't fix this email right away so I started the process of returning and returned the device today (less than 24 hours of receipt). Of course, I am not entitled to reimbursement of the costs for my year of service. So you can't test your tracker without a service, but if the tracker sucks and doesn't work, you're not entitled to a refund of your money. BUYERS BEWARE OF THIS TRUCK AND THIS PULL-UP PRACTICE. THIS IS CLEARLY INTENDED TO CHOOSE YOU WITHOUT MONEY.