I have written to the manufacturer about a problem with this product but have not received a response within ten days. There are screws at the top and bottom of each vertical support bar that should be tightened and stabilized. I can't tighten mine and as a result the support rod is bent causing the entire assembly to be misaligned. When the trays are returned to their storage position, the legs on the opposite side of the device appear to flex. That thing is a piece of junk. Let's Make a Deal: Since the item is "currently unavailable", give me my money back and I'll ship it to Second Hand.
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