The service provided by this product was very good when it comes to using cloud technologies for businesses who are looking forward towards building their own data centers which will be more cost effective than renting from third party vendors/ providers. I have no issues with any part of managing force so far as i am currently working with them but if you want your employees or customers can use other products they should provide support like phone calls etc., otherwise its not going to help much because there might come some time where customer may need assistance regarding certain problems he faced while trying out different modules offered under manageforce platform. We were able to save considerable amount through our monthly subscription fees compared to what we used to pay per month previously.