I like the fact that GovGistics has a platform that allows for easy access on my desktop or mobile device. The software seems to have been updated frequently throughout the years so it is always improving. There are not many features to dislike about this product. This program is easy to use and navigate through. The customer service is also very good. It is user friendly, easy to learn, and the software is always getting improvements. We are using GovGistics for our small business and are able to keep up with all our procurement needs in one place. The ease of use is amazing! The software allows for quick access through our intranet system as well as an internet search feature when needed.- easy navigation- good customer serviceThe pricing can be better but it's not too bad considering all features they offer - excellent! We are using GoViggincies during every procurement process in order help us track everything we need from R&D requirements down into contract awards without having any issues or hiccups along way!!