I like that they made it so easy for myself as an administrator in my organization using their self-service portal at dashboardchart dot com! They provide us peace of mind knowing our members are receiving services properly from qualified providers who understand how important each individual's well being is within this program!! We have never had any concerns with them! What more could you ask? Everything has been great thus far!! I like how easy it is to use and how quickly I can see my data. It's not as easy to use if you're not familiar with Excel, but once you get the hang of it, it's a breeze. I would like to be able to use the software on my computer but the cost is a little too high. I would recommend this software for a provider that is looking for a quick and easy way to track their data. It's very helpful for my organization to track our data and see how the information is being used.